Many sales agents struggle to close the deal and the most likely cause is understanding the customer. Understanding the customer comes from the questions you ask and the responses the customer gives. These responses from the customer give you an indication as to what their needs possibly are however by asking the right questions you get to understand what their need actually is.
Watch the video to learn more about the customers wants and needs.
The full course on the Fundamentals of Sales is available at a fee of MUR 999 per person.
Nathalie is a former sales director for more than 20 years’ and in her professional experience she has successfully led Sales and Marketing departments in International Companies such as Toshiba Systems France, SIEMENS Group & Microsoft. She has been in Mauritius since 2011 and has worked as Sales Director for Microsoft Indian Ocean Island (Mauritius) and has been an MQA approved Freelance trainer since 2016.
Today, Nathalie is an entrepreneur who founded Alinae Consulting, a company that provides tailor made solutions for companies looking for measurable performance growth with a enhanced return on investment. Her expertise in Sales and Marketing Management, as Sales Director, enabled her to expand the company's foot- print in the Mauritian Eco System as consultant and operational trainer & coach.
Short Program | ± 2 Hours
Course Type | Online videos
Certification l Yes
View lecture preview video below on understanding a customers wants and needs.
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