Design for Delight is Intuit’s version of design thinking, a method of creative problem solving that focuses on the need to create better products and experiences. Design thinking is used by Intuit and other leading organizations and teams around the world. Design for Delight is Intuit’s not-so-secret sauce that they are eager to share with you.
Design for Delight has three principles that give students hands-on experience in creative problem-solving and innovation. These principles are: Deep Customer Empathy, Go Broad to Go Narrow, and Rapid Experiments with Customers. This three-pronged mindset focuses on how individuals can “Delight” their customers.
The Intuit Design for Delight Innovator certification encourages you to develop deep customer empathy, go broad and go narrow, and run rapid experiments. Earning this certification will give you a competitive advantage as you look to solve future problems.
WHY GET CERTIFIED
The Design for Delight Innovator certification is a way for individuals to validate their knowledge of design thinking principles and the tools needed to identify problems, gain customer empathy, brainstorm solutions, run experiments, test assumptions, pivot, and much more. This mindset promotes creativity, critical thinking, complex problem solving, collaboration, and other 21st century skills that are much needed in today’s workforce.
WHAT WILL YOU LEARN
- Design for Delight Concepts
- Develop Deep Customer Empathy
- Brainstorm and Narrow
- Perform Rapid Customer Experiments
EXAM DETAILS
Exam Date: 12 Feb 2022
Exam format: 40 Questions - 50 Minutes / [Online]
Candidates for the Intuit Design for Delight Innovator certification exam will be expected to have at least 150 hours instruction and a knowledge and understanding of the key principles of the Design for Delight mindset.